Privacy Policy
Effective Date: August 12, 2025
Last Updated: August 12, 2025
Innovobytes Cloud (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services, website, or interact with us.
1. Information We Collect
a. Information You Provide Directly
- Name, email address, phone number, and mailing address
- Company name and job title
- Payment and billing information
- Support requests, feedback, or other communications
b. Information Collected Automatically
- IP address, browser type, operating system
- Pages visited, time spent on pages, and navigation patterns
- Device identifiers and usage logs
c. Information from Third Parties
- Data from trusted partners, service providers, or integrations you connect
- Publicly available information
2. How We Use Your Information
We use your information to:
- Provide, operate, and improve our services
- Respond to inquiries and provide customer support
- Process transactions and send billing information
- Send service updates, security alerts, and promotional communications
- Monitor usage trends and enhance our platform’s security
3. How We Share Your Information
We will never sell your personal information. We may share it only with:
- Service Providers who help us operate (e.g., payment processors, hosting providers)
- Legal Authorities if required by law, regulation, or legal process
- Business Transfers if our company is acquired, merged, or sold
4. Data Storage & Security
We implement industry-standard security measures, including:
- Encryption of data in transit and at rest
- Access controls and authentication measures
- Regular security audits and monitoring
However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
5. Client Data Confidentiality
As an IT Managed Service Provider (MSP), Innovobytes Cloud may have access to sensitive client systems, files, and business information. We maintain strict confidentiality by:
- Accessing client data only when authorized and necessary for service delivery
- Using secure, encrypted channels for data transfer and remote access
- Restricting access to authorized personnel under strict role-based permissions
- Not disclosing or sharing client data with third parties without explicit written consent
- Ensuring compliance with applicable privacy regulations such as GDPR, CCPA, HIPAA, and industry-specific security standards
- Requiring employees, contractors, and partners to sign Non-Disclosure Agreements (NDAs) before accessing client data
We will not retain client data beyond the period necessary for providing contracted services, unless required by law or agreed upon in writing.
6. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Opt out of marketing communications
- Request a copy of your data
- Restrict or object to certain processing
To exercise your rights, contact us at info@innovobytescloud.cloud.
7. Cookies & Tracking
We may use cookies, web beacons, and similar technologies to:
- Improve site functionality
- Analyze traffic and usage patterns
- Personalize your experience
You can disable cookies through your browser settings, but some features may not function properly.
8. Third-Party Links
Our services may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date.
10. Contact Us
If you have questions about this Privacy Policy, contact us at:
Innovobytes Cloud
Email: info@innovobytescloud.cloud
Phone: (650) 746-4945